In this week's blog, I will be discussing possibly adding a newsletter feature on my fictitious business. A newsletter is a printed or electronic report containing news concerning the activities of a business or an organization that is sent to its members, customers, employees, or other subscribers. Having a newsletter in your store would be an additional way of getting customers back to your site.
In my store, adding one would be a great tool since shoes are fairly expensive to buy which in general customers only buy a pair or two at a time when shopping. Having this will bring them an incentive to come back to the store if sent a newsletter by offering them a discount on their next purchase, let them know first about an upcoming shoe release, or just emailing them saying we miss them and come shop again with us to show that we care for our customers and are loyal to them.
In my store, I would need to send at least two a week with just updates on what is about to release or a sale that is ongoing. This is also a good way to email them about updates that are being done to the store to keep them in the loop. By sending them an email at least twice a week it will not clutter their email and get annoyed and unsubscribe. I think the main reason customers are signing up for the newsletter is for discounts. Everyone wants to save money on things they buy giving them incentives through a newsletter is a good tool to bring customers in my store and also possibly get more customers to sign up due to friends recommending my store. Another good content would be letting them know first what shoes are releasing for the next week or month so they have something to look forward to and be ready to spend some when the time comes.
There is a lot of good things that a newsletter can do to a store but if done correctly. I feel like overly emailing a customer makes a store seem desperate and also too much to look at when a person is just looking through the mail. So a good "hey we missed you here's a $10 discount to help you on your next purchase" once will usually do the trick.
I really like your idea of notifying customers of upcoming shoe releases so they can get in the loop of ordering before they sell out. The different types of discounts you discussed will surely help retain a customer base.
ReplyDeleteI always look forward to clothing brand newsletters the most because they are always coming out with new stuff as well as new deals, so glad to hear thats in your plan as well
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